Terms & Conditions

1. Introduction

Welcome to CRM Insights. These Terms and Conditions ("Terms") govern your access to and use of the CRM Insights website (crminsights.com) and all content, services, and products available through the website (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any of our Services.

2. Definitions

Throughout these Terms, the following definitions apply:

• "CRM Insights," "we," "us," and "our" refer to CRM Insights, a company registered in the United Kingdom with registration number 52769551.
• "Website" refers to the website operated by CRM Insights at crminsights.com and all related domains and subdomains.
• "Services" refers to all content, features, and offerings available through the Website, including but not limited to information, articles, reviews, comparisons, consultation services, and any other products or services we may offer.
• "User," "you," and "your" refer to the individual, company, or legal entity accessing or using our Website and Services.
• "Content" refers to all text, graphics, images, videos, information, data, software, and other materials available on our Website or provided through our Services.

3. Eligibility

To access or use our Services, you must be at least 16 years of age. By accessing or using our Services, you represent and warrant that you are at least 16 years old and have the legal capacity to enter into these Terms. If you are accessing or using our Services on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.

4. Account Registration

Some of our Services may require you to create an account. When you register for an account, you agree to:

• Provide accurate, current, and complete information about yourself
• Maintain and promptly update your account information
• Keep your account credentials secure and confidential
• Notify us immediately of any unauthorized access to or use of your account
• Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate your account, refuse service, and deny access to our Services, at our sole discretion, for any reason or no reason, without notice.

5. Intellectual Property Rights

5.1 Our Intellectual Property

The Website and all of its contents, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and the compilation thereof, are the property of CRM Insights or its content suppliers and are protected by United Kingdom and international copyright, trademark, and other intellectual property laws.

The CRM Insights name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of CRM Insights or its affiliates. You may not use such marks without our prior written permission.

5.2 License to Use

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Website and Services for your personal, non-commercial use. This license does not include:

• The right to reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit our Website or any portion of it
• The right to copy, modify, create derivative works from, distribute, or publicly display any content from our Website without our prior written permission
• The collection or harvesting of any personally identifiable information from our Website
• Any use of data mining, robots, or similar data gathering and extraction tools
• Any use of our Website or its content for any commercial purpose

6. User Conduct

In using our Website and Services, you agree to:

• Comply with all applicable laws, regulations, and these Terms
• Respect the rights of other users and third parties
• Not engage in any activity that interferes with or disrupts our Services
• Not attempt to gain unauthorized access to any part of our Services, systems, or networks

You specifically agree not to:

• Use our Services to transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, invasive of another's privacy, hateful, or otherwise objectionable
• Upload, post, or transmit any content that infringes any patent, trademark, trade secret, copyright, or other proprietary rights of any party
• Upload, post, or transmit any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation
• Upload, post, or transmit any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment
• Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity
• Manipulate identifiers in order to disguise the origin of any content transmitted through our Services
• Act in a manner that negatively affects other users' ability to use our Services

7. User Content

Our Services may allow you to submit, post, or share content such as comments, feedback, and other materials ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such User Content in any media, along with your name and likeness.

You represent and warrant that:

• You own or control all rights to the User Content you post
• The User Content does not violate these Terms or any applicable law
• The User Content will not cause injury to any person or entity

We have the right, but not the obligation, to monitor, edit, or remove any User Content. We take no responsibility and assume no liability for any User Content posted by you or any third party.

8. Third-Party Links and Content

Our Website may contain links to third-party websites, services, or resources that are not owned or controlled by CRM Insights. We provide these links only as a convenience and are not responsible for the content, products, or services on or available from those websites or resources.

You acknowledge and agree that CRM Insights is not responsible for:

• The availability or accuracy of such websites or resources
• The content, products, or services on or available from such websites or resources
• Any damage or loss caused or alleged to be caused by or in connection with the use of any such website, resource, content, product, or service

Your interactions with such third-party websites and services are governed by their own terms and privacy policies.

9. Disclaimer of Warranties

Your use of our Website and Services is at your sole risk. Our Services are provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

CRM Insights, its subsidiaries, affiliates, and licensors do not warrant that:

• Our Services will function uninterrupted, secure, or available at any particular time or location
• Any errors or defects will be corrected
• Our Services are free of viruses or other harmful components
• The results of using our Services will meet your requirements

The information provided on our Website is for general informational purposes only. It is not intended to be a substitute for professional advice, and should not be relied upon as the basis for any decision or action.

10. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall CRM Insights, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use our Services
• Any conduct or content of any third party on our Services
• Any content obtained from our Services
• Unauthorized access, use, or alteration of your transmissions or content

Whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

If you are dissatisfied with any portion of our Services or with these Terms, your sole and exclusive remedy is to discontinue use of our Services.

11. Indemnification

You agree to defend, indemnify, and hold harmless CRM Insights, its officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:

• Your use of and access to our Services
• Your violation of any term of these Terms
• Your violation of any third-party right, including without limitation any copyright, property, or privacy right
• Any claim that your User Content caused damage to a third party

This defense and indemnification obligation will survive these Terms and your use of our Services.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

Any disputes arising out of or relating to these Terms or our Services shall be resolved exclusively in the courts of the United Kingdom. You agree to submit to the personal jurisdiction of the courts located within the United Kingdom for the purpose of litigating all such claims or disputes.

13. Modifications to Our Services

We reserve the right to modify, suspend, or discontinue, temporarily or permanently, our Website or any Service to which it connects, with or without notice and without liability to you.

14. Modifications to Terms

We may revise these Terms at any time by updating this page. By using our Website after we post any changes to these Terms, you agree to accept those changes, whether or not you have reviewed them. If you do not agree to these Terms, you should not use our Website or Services.

We will try to provide reasonable notice of any material changes to these Terms, such as posting a notice on our Website or sending an email to users who have provided contact information. However, it is your responsibility to review these Terms periodically for changes.

15. Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

Upon termination, your right to use our Services will immediately cease. If you wish to terminate your account, you may simply discontinue using our Services or contact us to request account deletion.

All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

16. Privacy

Your use of our Website and Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding your personal information.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Website, constitute the entire agreement between you and CRM Insights concerning your use of our Services.

18. Contact Information

If you have any questions about these Terms, please contact us at: